Your account

Your limits, your account: responsible gambling at Hadesbet Casino

You must be 18 or over to play, and every Hadesbet Casino account carries deposit limits, loss limits, session reminders, self-exclusion and reality checks as standard.

Set a limit

Regulated by the UK Gambling Commission under licence 48924-8568-R-739069

Five facts

What should you know before you play here?

These are the numbers and names our Manchester team works to every day.

Minimum age18+

Regulator and licenceUK Gambling Commission, 48924-8568-R-739069

National self-exclusion registerGAMSTOP

National Gambling Helpline0808 8020 133

Limits and exclusion queries[email protected]

Your tools

Controls that keep the evening your own

By the end, you will know which control suits the moment and where it lives in your account.

Cap your deposits

A ceiling on what you can pay in over a period you choose. Switch it on before your first session, not after a loss you did not plan for.

Loss ceiling

A ceiling on net losses within a period, so a bad run cannot keep going unnoticed. Set it when losing more than planned has happened before.

Regular time nudges

An on-screen nudge at the interval you pick, showing how long you have been playing. Choose it when a session often stretches past what you meant.

Stepping away rather than slowing down

A block on your account that stops play and deposits for the period you set. Reach for it when you need a clean break rather than a smaller number.

Spending in plain view

A periodic notice of what you have spent and won or lost, so the picture stays factual. Turn it on if sessions blend together and totals stop being clear.

Two minutes now

How do you put a limit on your own account?

Our team in Manchester reads the same screens you do, so nothing here is hidden.

Signed in and checking details

Sign in with your email address and open the settings area from your profile menu. Check that your registered details are current before you change a figure.

Deposit or loss, not both at once

Choose between a deposit limit and a loss limit, depending on whether you want to cap what goes in or what goes out.

Choosing the stretch

Select daily, weekly or monthly, then enter the amount in pounds that you can afford to spend as entertainment. Pick the shorter period if you are unsure.

Reading the confirmation

Save the change and read the confirmation on screen, which restates the figure and the period. Note that the new limit governs your play from that point.

Catching the drift before it costs you

Catching these signs early keeps a bad patch from becoming a habit, because nothing here is decided after a loss. A limit or a pause in the account is the first step, and it costs you nothing but a minute.

None of these is a diagnosis, only a pattern you may recognise from your own week.

You chase a loss with a bigger deposit
Spending more than you planned, again
Hiding your play from family or friends
Thinking about the next session while at work
Borrowing money, or selling things, to play
Feeling restless or low when you cannot play
Breaking your own limit to keep going

Talk to us before anyone underage plays

A confirmed age on the account. Signing up requires you to state that you are 18 or older, and the same details are checked again when identity documents are reviewed. Photo ID and proof of address are asked for before the first withdrawal, so an account cannot quietly belong to someone younger.

A device the whole family uses? Shared tablets and phones often keep a signed-in session long after the evening ends, which is how play reaches the wrong hands. Software that filters or blocks gambling sites can be installed on that device, and signing out after each session closes the simpler gap.

Speak plainly, then call. An honest, blameless conversation usually lands better than a confrontation, and the National Gambling Helpline (GamCare) on 0808 8020 133 takes calls at any hour, free of charge. Family and friends affected by someone else's play can use that line too, without the person present.

Someone to talk to

Free, confidential support across the country

This block settles who answers the phone, when, and at what cost to you.

National Gambling Helpline (GamCare)

Staffed around the clock, every day of the year, this free line offers confidential advice to anyone affected by gambling, players and relatives alike, and refers you onward to local support where it helps. Reach it by phone or live chat. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Peer-led meetings run by people who have been where you are, free and with no appointment needed; relatives and friends can join mixed meetings. You can call for meeting details or find the group online. gamblersanonymous.org.uk

A break of hours, or a shutdown of months

Short pause, set in the account. A time-out freezes your play for hours or days while leaving the rest of the account intact. You set it yourself while signed in, and it starts straight away. When the period ends you can play again, though a new limit is worth setting first.

A stop you cannot undo early. Closing your own access for a long stretch means you cannot deposit or play until the period runs out, and it will not be lifted early, whatever you ask. Start it from the account settings while signed in. Plan the length before you confirm.

GAMSTOP, the national register. GAMSTOP is run by The National Online Self Exclusion Scheme Limited and covers licensed sites in this country, so one sign-up keeps you out of all of them. UK residents apply online and verify by email; options run from 6 months up to 5 years, with auto-renewal available at the longest. gamstop.co.uk

Limits and exclusion, explained

What your limits and exclusion mean

Straight answers, because a control only helps when you understand it before you use it.

Do the limit tools work the same in the mobile version?+

Yes. The mobile version carries the same account section, so deposit limits, loss limits, session reminders and reality checks sit in the same place once you are signed in. Nothing is switched off because of the smaller screen.

Why does the casino need to see my age?+

Because play here is for adults of 18 or over, and a licence held with the UK Gambling Commission requires that check. Photo identification settles it, and the same details keep duplicate accounts and payment cards from being shared.

If I self-exclude, am I blocked at other casinos as well?+

No. An exclusion set in your Hadesbet Casino account covers this account only. To reach other licensed sites in the United Kingdom, register with GAMSTOP, the national online self-exclusion scheme, which can take up to 24 hours to take effect.

Can I ask for my self-exclusion to be lifted before it ends?+

No. A self-exclusion runs for the whole period you chose and is not shortened on request, which is the point of choosing a stretch you can live with. When it closes you decide afresh whether to play again.

How do I change my limit once it is already set?+

Return to the same section of the account where you set it and choose a new figure for deposits, losses or playing time. The change is recorded against your account, so it is worth checking the summary afterwards to see it in place.